Stance Infiknit Guarantee
We stand by our Infiknit product. So much that we are guaranteeing it for life. No catch. If it rips, tears, or develops a hole, we’ll send you a new pair. If you have an issue, follow the steps below and we will replace it.
Here's how it works:
- Send an email with the subject line “Infiknit Guarantee” to firstname.lastname@example.org containing clear photos of your product. Please include the following information:
- Your first and last name
- Your shipping address
- Photos of all the information on the inside cuff of the sock
- Clear close-up photos of the problem areas in the sock
- Photo of the entire pair
- A KPS (Keeping People Stoked) representative will review your claim and respond as soon as possible. If your claim is approved, we will offer a replacement pair in the same style with free standard shipping. If the style is no longer available, we will offer a pair of your choice of equal value. Please allow four to six weeks for processing.
Please refer to our terms and conditions for any additional information.