100% Customer Satisfaction Guarantee

We’re so sure you’ll love our underwear, socks, bralettes, intimates, and t-shirts that if you don’t, we will give you your money back on your first t-shirt, or first pair of underwear or socks purchased from stance.com!

Here's how it works: 

  • You have 90 days from date of purchase to receive a refund for your underwear, socks, bralettes, intimates, or t-shirts if you don't like them.
  • Take a photo of the product that you weren’t stoked on and email the photo to our KPS team at info@stance.com within 90 days of your purchase.
  • Along with the photo, include the product name, your name, your email, and reason for requesting a refund.
  • You will receive a confirmation email from KPS notifying you that your refund has been processed and you will receive a refund to the original form of payment within 7-10 days (depending on your bank).

This 100% Customer Satisfaction Guarantee only applies to your first individual t-shirt, or pair of socks or underwear that you have purchased on stance.com. For our return policy on items that are not covered under the 100% Customer Satisfaction Guarantee Policy, please click here.

Have questions or concerns? Email us at info@stance.com

Stance reserves the right to change this policy at any time.

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Keeping People Stoked

If you have any questions or concerns, do not hesitate to contact us to assist. We’ll make sure we keep you stoked.