100% Customer Satisfaction Guarantee

We’re so sure you’ll love our underwear, socks, t-shirts, face masks and hoodies that if you don’t, we will give you your money back on your first t-shirt, or first pair of underwear or socks purchased from stance.com!

Here's how it works: 

  • You have 90 days from date of purchase to receive a refund for your underwear, socks, bralettes, intimates, or t-shirts if you don't like them.
  • Take a photo of the product that you weren’t stoked on and email the photo to our KPS team at [email protected] within 90 days of your purchase.
  • Along with the photo, include the product name, your name, your email, and reason for requesting a refund.
  • You will receive a confirmation email from KPS notifying you that your refund has been processed and you will receive a refund to the original form of payment within 7-10 days (depending on your bank).

This 100% Customer Satisfaction Guarantee only applies to your first individual t-shirt, or pair of socks or underwear that you have purchased on stance.com. For our return policy on items that are not covered under the 100% Customer Satisfaction Guarantee Policy, please click here.

Have questions or concerns? Email us at [email protected]

Stance reserves the right to change this policy at any time.

Contact Customer Service


Keeping People Stoked

If you have any questions or concerns, do not hesitate to contact us to assist. We’ll make sure we keep you stoked.