100% Customer Satisfaction Guarantee
We’re so sure you’ll love our underwear, socks, t-shirts, face masks and hoodies that if you don’t, we will give you your money back on your first t-shirt, or first pair of underwear or socks purchased from stance.com!
Here's how it works:
- You have 90 days from date of purchase to receive a refund for your underwear, socks, bralettes, intimates, or t-shirts if you don't like them.
- Take a photo of the product that you weren’t stoked on and email the photo to our KPS team at [email protected] within 90 days of your purchase.
- Along with the photo, include the product name, your name, your email, and reason for requesting a refund.
- You will receive a confirmation email from KPS notifying you that your refund has been processed and you will receive a refund to the original form of payment within 7-10 days (depending on your bank).
This 100% Customer Satisfaction Guarantee only applies to your first individual t-shirt, or pair of socks or underwear that you have purchased on stance.com. For our return policy on items that are not covered under the 100% Customer Satisfaction Guarantee Policy, please click here.
Have questions or concerns? Email us at [email protected]
Stance reserves the right to change this policy at any time.